CUSTOMER PORTAL UPDATE!

Although the June and July Statements have not been posted to the Billing System, our new customer portal is now activated.  Please follow the instructions below to view your water account history, make payments, and view and print out your monthly water statements.

Web-Based Billing System’s Consumer Portal

Welcome to the Apple Valley Foothill County Water District Web-Based Billing System’s Consumer Portal.  Easily manage your utility account from anywhere.

• ability to view and pay your bill online   
• sign up for paperless billing
• ability to set up automatic bank draft
• request a change of address
• email the utility office
• direct access to meter reading and consumption information

Creating an Online Registration

1. With a current utility bill at hand, open your web browser, enter https://avfwater-customers.utilitybillingsystem.us/#/login into the address bar, and select the Enter key on your keyboard to go to the website. 
2. Click on the Consumer Registration link below the User Name field.
3. Enter your full name that matches exactly with what is printed on your utility billing statement.
4. Enter your account number that matches exactly with what is printed on your utility billing statement.
5. Enter your current email address to use as your user name and account contact information. To confirm, re-type your current email address.
6. Enter the password that you want to use. Re-enter your password to confirm.
7. Select the Register button to save your changes and create your online consumer account. You will see a message confirming your registration was successful.  A copy of that message will also be sent to the email address you recorded. 

Note:  To help ensure delivery of your registration email, please add “billing@avfwater.org" to your email address book or Safe Senders list.

Accessing the System

Open your web browser to go to the website https://avfwater-customers.utilitybillingsystem.us/#/login to log in with the User Name and Password that you created earlier.